Warranty & Product Care
All Nature Scents diffusers are covered by a 1-year manufacturing warranty.
Subscribers also receive lifetime technical support.
For troubleshooting, maintenance tips, or cleaning guides, visit our Diffuser Maintenance Page.
Warranty Conditions:
- Warranty covers manufacturing defects and technical malfunctions only.
- Warranty is void if:
- The diffuser has been used with non-Nature Scents fragrances.
- There is visible misuse, damage, or tampering.
Important:
Nature Scents diffusers are designed to work exclusively with our natural, non-toxic fragrances.
Using other brands' products may damage the diffuser and will void your warranty
Your Consumer Rights (UAE Compliance)
Nature Scents complies with UAE e-commerce and consumer protection regulations, including:
- Transparent pricing and refund conditions
- Clear product information and safe delivery guarantees
- Data privacy in accordance with UAE cybersecurity laws
- Warranty obligations for physical goods sold
Need Help?
Email us directly at info@thenaturescents.com — we're here to help.