Warranty & Product Care

All Nature Scents diffusers are covered by a 1-year manufacturing warranty.
Subscribers also receive lifetime technical support.
For troubleshooting, maintenance tips, or cleaning guides, visit our Diffuser Maintenance Page.

Warranty Conditions:

  • Warranty covers manufacturing defects and technical malfunctions only.
  • Warranty is void if:
    • The diffuser has been used with non-Nature Scents fragrances.
    • There is visible misuse, damage, or tampering. 

Important:
Nature Scents diffusers are designed to work exclusively with our natural, non-toxic fragrances.
Using other brands' products may damage the diffuser and will void your warranty


Your Consumer Rights (UAE Compliance)

Nature Scents complies with UAE e-commerce and consumer protection regulations, including:

  • Transparent pricing and refund conditions
  • Clear product information and safe delivery guarantees
  • Data privacy in accordance with UAE cybersecurity laws
  • Warranty obligations for physical goods sold

Need Help?

Email us directly at info@thenaturescents.com — we're here to help.