Scent Match Guarantee
Choosing scent is personal. We understand that.
If your first blend doesn’t feel like the right match, we offer a one-time scent swap on full-size blends (60 ml and 90 ml), so you can find a blend better suited to your space and routine.
Our 30 ml size is offered as a one-time trial to help you explore a blend before choosing a full size.
How It Works
Contact Us
Request a swap within 14 days of receiving your order by emailing us or reaching out via WhatsApp.
Contact UsUse it Mindfully
The bottle must be at least 70% full. This allows you to properly experience the blend while keeping the process fair.
Choose A New Blend
Swaps are available within the same blend tier. If only one blend exists within that tier, we’ll help you select the closest alternative based on mood and use.
A Fresh Start
Each customer is eligible for one scent swap.
Shipping For Scent Swaps
Return shipping is the customer’s responsibility.
Once we receive the returned blend, we’ll send your replacement at no additional cost.
Why we offer this
Nature Scents is designed to support daily life through gentle aromatherapy.
Sometimes, it’s simply about finding the right mood, intensity, or timing.
Our Scent Match Guarantee is here to help you find that balance, without pressure.
How To Request A Swap
Email us at info@thenaturescents.com with:
✓ Your order number
✓ The blend you received
✓ A short note on what you were hoping to experience
We’ll guide you to the best alternative.
What This Guarantee Covers